Head of Customer Care & Fraud
Catharina Harvey
Hello, my name is Catharina and I head the customer care department. I am very tough as you can see, but you will enjoy being taken care of by me and my team. We know how to satisfy our clients with some extra spice! If you need help, just let us know.
French Customer Support
Lyne
Hi Everybody, meet RedLy in other word the cartoon Me. We thought that it could be nice to welcome you in our world in a funny and entertaining way, so from now on we will have a our own animation. Here you will find some example of the chat, email or phone calls that we’re having…maybe yours 
…all true and just for you. So help yourself to some comments because we value your opinion whether or not it’s nice one. :)
Salut tous le monde voici RedLy autrement dit moi même façon animé. Afin de pouvoir vous informer et de vous assister de la manière la plus divertissante possible,,,on va lancer notre propre animé. Vous retrouverez donc dans cette section une animation de certain de nos chats ou emails,,,peut être même le votre mais pas de soucis le tout restera anonyme, Bref, on espère que vous serez nombreux à nous suivre et surtout, n’hésitez pas à commenter…Votre avis compte qu’il soit positif ou pas. :)
Jerome
Salut tous le monde je suis Jérôme et mon perso et celui qui est mal rasé ;o).. Et oui plus le temps de le faire car nous vous attendons pour toutes les questions que vous pourrez nous poser..Nous espérons que nos histoires et qui sont en fait vos histoires vous plairont et que nous passerons un agréable moment ensemble. N’hésitez pas à laisser vos commentaires surtout s’ils sont drôles……ou pas….ou peut être. à bientôt pour le début de l’aventure……
Hi everybody I’m Jérome and my character is the one who isn’t shaved ;o)…Don’t have time to do it anymore as we’re waiting for all the questions that you might have…We hope that you’ll enjoy our stories, which are actually yours, and that we’ll have a great time together. So do not hesitate to leave your comments..;especially if they’re funny…even if they’re not…or just a little bit
See you soon for the beginning of our adventure…..
Polish Customer Support
Izabela
Hello. My name is Izabela and i am Polish. So if you are Polish or you speak Polish, I will be more than happy to help you. If you don’t, I can still help you in English 
Full of positive energy answering emails, talking on the phone, chatting…
Czesc. Mam na imie Izabela i jestem Polka, wiec jesli mówisz po polsku i napiszesz do nas po polsku, na pewno z przyjemnoscia odpowiem. Jesli wolisz korespondowac w jezyku angielskim, nadal moge pomóc Tryskajaca pozytywna energia, osiagalna mailowo, telefonicznie i przez czat…
Spanish Customer Support
Irene
Me alegra volver al blog para presentaros mi personaje,¡soy la rubia del vestido azul! A partir de ahora cada vez que veáis a esta niña,sabréis quien os está hablando ¡No la perdáis de vista! Saludos
Hi again! I am back and proud to introduce you to my little character,I am the blonde one in a blue dress!So from now on,everytime you see her,you will know who is talking to you Keep an eye on her!
English & Italian Customer Support
Oriana
Hi all, I’m Oriana half Maltese and half Italian. Born and raised of this sunny Island of Malta… At the age of 14 I got what one would call a travel bug… and luckily still haven’t found a vacine for it I’ve been working for this spicy company for a year now absolutely love it.
Salve a tutti, Mi chiamo Oriana e sono mezza Maltese e mezza Italian. Sono nata sulla piccola isola di Malta… Ma ho passoto piu o meno 5 anni al’estero. Adesso lavoro a Chili da un anno e non ho intensione di mouvermi da qui.
